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Account routing

Routing decides which account a worklog belongs to without making people pick one by hand. Configure it under Accounts → Account routing.

Account routing — per-project defaults with the override hint

The precedence waterfall

Aevon resolves a worklog's account in this order:

1. Account custom field on the issue (highest priority)
2. The project's default account
3. No account

A per-issue Account custom field value always wins; otherwise the project's default applies; otherwise the worklog has no account. The routing page surfaces this with a blue issue-level override banner so admins know the per-issue field beats the project default.

Setting a project default

The page lists every project you can access, each with:

  • The project's icon and name (for fast scanning)
  • A dropdown to pick its default account
  • A green checkmark once a default is saved
  • — none — when no default is set

Use the Filter projects… search box at the top if your site has many projects. Changes save as you make them.

When to use which

  • Project default — most of a project's work bills to the same account. Set it once here.
  • Per-issue override — a handful of issues in that project bill elsewhere. Set the Account custom field on those issues.

Who can manage routing

Routing requires the admin or account administrator role. See Permissions.